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Course Examples

    Checklist of the Types of Courses held

    MANAGEMENT DEVELOPMENT

    Change Management

    Motivation and Communication

    Empowerment and Delegation

    Leadership and Teambuilding

    Supervisory Skills

    Time, Stress and Crisis Management

    Effective Meetings, Agendas and Minutes

    Performance Appraisal and Skills Review

    Coaching and Counselling

    Report Writing

    Presentation Skills

    Recruitment and Selection

    Train the Trainers

    COMMERCIAL AND FINANCE

    Budget Preparation and Control

    Cash Management and Collection

    Finance for Non-Financial Personnel

    How to avoid Tax

    Interpreting Accounts

    Strategic Business Planning

    Creative Problem Solving

    Project Planning and Control

    Book Keeping, Tax and Statistics

    MARKETING AND SELLING

    Strategic Marketing and Selling

    Negotiating Skills

    Telephone Behavior Techniques

    Appointments and Telesales

    Advanced Selling Techniques

    The Psychology of Selling

    CUSTOMER AWARENESS

    Customer Care

    Influencing Skills

    Handling Conflict

    OTHER

    Computers in Business and the Internet

    Microsoft Office

    Managing your Accounts and Finances with Computer Systems

    Health and Safety in the Office



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